Most searched books

Archives

Big Brown: The Untold Story of UPS by Greg Niemann

By Greg Niemann

Even supposing its brown trucks are on each block and its supply provider reaches greater than two hundred nations, UPS is without doubt one of the world’s such a lot underestimated and misunderstood companies.

For the 1st time, a UPS “lifer” tells the behind-the-scenes tale of the way a small messenger carrier turned a enterprise great. mammoth Brown unearths the outstanding 100-year background of UPS and the lifetime of its founder Jim Casey—one of the best unknown capitalists of the 20 th century. Casey pursued a Spartan enterprise philosophy that emphasised army self-discipline, drab uniforms, and reliability over flash—a version that remains mirrored in UPS tradition today.

giant Brown examines the entire seeming paradoxes approximately UPS: from its conventional administration type and strict regulations coupled with excessive worker loyalty and robust hard work family members; from its old “anti-marketing” bias (why brown?) to its sterling model loyalty and recognition for caliber.

Show description

Read Online or Download Big Brown: The Untold Story of UPS PDF

Similar biography & history books

The Turnaround Kid: What I Learned Rescuing America's Most Troubled Companies

For the prior thirty years, Steve Miller has performed the messy, disagreeable paintings of salvaging America's misplaced businesses with such good fortune that the Wall road magazine has dubbed him ''U. S. Industry's Mr. repair It. '' From his first actual challenge project as aspect guy for Lee Iaccoca's rescue group at Chrysler, Miller equipped a global attractiveness whereas solving significant difficulties in such diverse industries as metal, building, and health and wellbeing care.

Americanization and Its Limits: Reworking US Technology and Management in Post-War Europe and Japan

This ebook develops a brand new and conceptually designated research of Americanization in ecu and jap after the second one international battle, according to a wealthy set of sectoral and firm-based reviews by means of a world workforce of unusual students. The authors spotlight the self sufficient and inventive position of neighborhood actors in selectively adapting US expertise and administration easy methods to swimsuit neighborhood stipulations and, strikingly, in developing new hybrid kinds that mixed indigenous and international practices in unexpected and infrequently remarkably aggressive methods.

Inside Apple: How America's Most Admired--and Secretive--Company Really Works

Inside of APPLE unearths the key platforms, strategies and management options that allowed Steve Jobs and his corporation to churn out hit after hit and encourage a cult-like following for its items. If Apple is Silicon Valley's resolution to Willy Wonka's Chocolate manufacturing unit, then writer Adam Lashinsky presents readers with a golden price ticket to step within.

Big Steel: The First Century of the United States Steel Corporation, 1901-2001

Giant metal is the 1st entire background of the corporate on the middle of America’s twentieth-century commercial life––the usa metal Corporation.  Granted extraordinary entry to the U. S. metal documents, Warren tells the compelling background of this enterprise.

Additional resources for Big Brown: The Untold Story of UPS

Sample text

Jim had no problem with this ideal and didn’t expect anyone who worked for UPS to have a problem with it, either. c02 1/2/07 3:02 PM Page 29 THE GREATEST AMERICAN CAPITALIST YOU’VE NEVER HEARD OF 29 He encouraged his staff to look at themselves through the eyes of the customer, saying, “Customers judge us by the visual and mental impression they get. If those impressions are to be favorable, we must have the appearance of doing a good job. ” Neatness and dependability relied on alert, sober employees.

The company, founded in that six-by-seven-foot basement office, would eventually become United Parcel Service. c04 1/2/07 3:02 PM Page 43 4 THE FIRST BIG BROWN Today, in Seattle’s historic Pioneer Square area, gurgling water splashes through a densely green oasis called Waterfall Garden. Hardly anyone knows, unless they stop to peer at the modest sign, that the privately maintained park was opened by Jim Casey in 1977 on the exact site of the subterranean American Messenger Company office, in honor of UPS’s birthplace.

Jim Casey didn’t make this happen in a wink of the eye. S. Postal Service, reflects a network that took almost Casey’s entire life to realize. You’ll read later about UPS’s long slog to acquire the rights to deliver in new regions across the country. c02 26 1/2/07 3:02 PM Page 26 BIG BROWN You’ll also learn how Jim created his formula for acquisition and dedicated management—partnership; that his response to unionization was good benefits; his solution to buyout was buy back; his answer to civil unrest was equal opportunity and to dissent was immediate communication; his answer for sluggish layers of management was decentralization, and his attitude toward employees was an unwavering belief in and respect for the individual.

Download PDF sample

Rated 4.89 of 5 – based on 24 votes

Comments are closed.