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B-KIDE: A Framework and a Tool for Business Process Oriented by Markus Strohmaier

By Markus Strohmaier

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Extra resources for B-KIDE: A Framework and a Tool for Business Process Oriented Knowledge Infrastructure Development

Example text

68]). CASE tools, workbenches and environments [Fug93] classify available instruments in terms of their ability to provide support for only specific system development activities vs. the whole system development process. 6 Relevant Scientific Domains This section briefly introduces a set of scientific (sub-)domains that are related to the identified challenges of this PhD work and can potentially comprise valuable concepts for the development of business process-supportive knowledge infrastructures: Business Process Oriented Knowledge Management: In recent years, increasing research has been performed in the domain of business process oriented knowledge management.

G. suggested in [RL00]). Thereby, employees have to think in business processes (which itself is a questionable condition) in order to navigate to relevant knowledge. Since considering human factors is excluded from this PhD work, concepts from this domain only add little to addressing the objectives of this PhD work. g. [Jan00, Har02]). Existing comprehensive approaches typically lack detailed descriptions on how to deduce necessary knowledge management interventions. While GPO-WM [Hei01] successfully suggests knowledge management interventions on a conceptual level, operative support for knowledge workers is not among the major goals.

Rem02, page 71] also provides a classification of diverse bpoKM challenges. 1. The reason to that is because strategic considerations play an important role in each of the identified challenges. g. [MR01, MR02, Mai02, MR03]). CHAPTER 3. 1 puts business process challenges up front. Since knowledge management never represents an end in itself, the latter approach provides more feasible arguments and benefit estimations for the implementation of knowledge management efforts. The following paragraphs first introduce the common ground of bpoKM (which is represented by Business Process Analysis) and afterwards deal with the main identified challenges of bpoKM.

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